We collect only what we need to reply to you and deliver your project. We never sell your personal data. You can ask us to access, correct or delete it at any time.
Who we are
This website is operated by FastAplus, based in Alexandria, Egypt ("we", "us"). We offer design, hardware selection and installation, hardware coding, website development, mobile app development, and technical support. This policy explains how we handle personal data when you visit our site or work with us.
Information we collect
- Details you give us: name, email, phone number, company, project descriptions, files and messages you send.
- Payment details: handled by third-party payment providers. We do not see or store full card numbers.
- Automatic data: IP address, browser and device type, pages visited, referring page, and approximate location, collected through cookies and similar tools.
- Project data: when we build or support a system for you, we may access data inside it, such as app user records or device readings. We use it only to deliver the work, on your instructions.
How we use your information
We use personal data to reply to enquiries and prepare quotes, deliver and support our services, send invoices, improve our website and services, meet legal obligations, and prevent fraud and misuse.
Our legal bases are your consent, performing our contract with you, our legitimate interest in running and improving our business, and legal obligations. We send marketing emails only if you agree, and you can unsubscribe at any time.
Who we share it with
We do not sell your personal data. We share it only with:
- Service providers that help us run the site and deliver work, such as hosting, email, analytics, cloud tools and payment processors. They may use the data only for those purposes.
- Authorities or professional advisers, when the law requires it.
- A buyer or successor, if our business is transferred. We will tell you first.
Cookies and analytics
We use essential cookies to make the site work and, where you allow it, analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, but some features may stop working.
How long we keep it
We keep enquiry details for up to 24 months after our last contact. Project and invoice records are kept as long as needed for legal and tax purposes. After that, we delete or anonymise them.
How we protect it
We use HTTPS, access controls and trusted providers to protect your data. No system is completely secure. If a breach affects you, we will tell you and the authorities as the law requires.
International transfers
Some of our providers may store data on servers outside Egypt. When that happens, we choose providers with appropriate safeguards and follow the applicable law.
Your rights
Under applicable data protection laws, including Egypt's Personal Data Protection Law (Law No. 151 of 2020) and, where relevant, the EU GDPR, you can:
- ask for a copy of your data;
- ask us to correct or delete it;
- object to or restrict how we use it;
- withdraw your consent at any time;
- ask for your data in a portable format, where applicable.
Email us to make a request. We reply within 30 days. You can also complain to your local data protection authority.
Children
Our services are for businesses and adults. We do not knowingly collect data from anyone under 18. If you think a child has sent us data, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page with its "last updated" date. We will highlight major changes on the site.
Contact us
Questions or requests? Email us at inbox. Our address is FastAplus, , Global .